“People like Kevin Luckham and the rest of the Gateway team know our business, they know our applications. We engage regularly for custom development and support on a variety of technology platforms, it could be anything from reporting, to business process automation.
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Across the Caribbean and Bermuda, Coralisle Group Ltd., has served communities for more than 60 years, providing peace of mind to individuals and businesses navigating everyday risks and unexpected challenges. From providing property and casualty insurance to offering medical, pension, and life coverage, CG has remained focused on a single guiding principle: to always put people first.
“We're here to help people in time of need,” says Paul Didyk, CG’s Chief Technology Officer. “We believe strongly in supporting the communities that we work and live in.”
But delivering that support takes systems that work seamlessly behind the scenes. “In the insurance industry, we're always looking for ways to innovate in terms of technology. Trends, new applications, new processes, artificial intelligence.”
That’s where Gateway Systems comes in.
Since 2012, Gateway has been a go-to technology resource for CG. They develop key applications, handle software licensing, and provide expert support for everything from custom development to data migrations. “Gateway has been a trusted partner for years. We treat them like an internal IT partner,” says Paul.
“People like Kevin Luckham and the rest of the Gateway team know our business, they know our applications. We engage regularly for custom development and support on a variety of technology platforms,” says Traddie Simpson, Director of IT Transformation. “It could be anything from reporting, to business process automation.”
One collaboration in production is the development of a new accounts payable workflow that uses AI to process the hundreds of incoming invoices that CG receives monthly. “Gateway built an AI-enabled system that provides workflow automation, and integrates with our general ledger application, saving time and reducing errors,” says Paul.
When CG underwent a major pension system migration, Gateway helped load and transform the data, ensuring the transition was smooth and accurate. “Any data migration like that can be onerous,” says Paul. “But Gateway automated that transition, saving us time, effort, and ensuring data quality. Their help was of tremendous value to us.”
For Paul, the real value in the relationship comes down to trust and understanding. “They’re cooperative and enthusiastic. Their interests and our interests are aligned. They know our goals so we don’t waste time getting up to speed.”
That depth of understanding pays off. Whether it’s application support, custom reporting, or exploring AI integrations, Gateway brings the right tools and people to the table. “It’s hard to be an expert at everything,” says Paul. “But Gateway knows where to go. If they don’t have the answer, they can find the right people.”
Having that high level of comfort and confidence is what makes the relationship between Coralisle Group and Gateway invaluable, says Paul. “The trusted partnership, combined with their access to talent and services, are the best aspects of working with Gateway.”
With roots that run deep across the Caribbean and Atlantic, Coralisle Group Ltd. delivers insurance and financial services with strength, stability, and a people-first approach. From health and life to property and casualty, they’re trusted by individuals, families, and businesses to protect what matters most, backed by decades of experience and a commitment to community.